000 00648nam a2200205Ia 4500
003 KPTM
005 20180913155255.0
008 130706s9999 xx 000 0 und d
020 _a9780749413460
040 _cKPTM
050 0 0 _aHD62.15
_b.R823 1994
100 1 _aRoss, Joel E.
_93011
245 1 0 _aTotal quality management :
_btext, cases and readings /
_cJoel E. Ross
260 _aDelray Beach, FL :
_bSt. Lucie Press,
_c1993.
300 _axi. 465 p. :
_bill. ;
_c23cm.
500 _aIncludes index
650 _aTotal quality management
_93012
650 _aTotal quality management
_xCase studies
_93013
942 _2lcc
_kHD62.15.R823 1994
_cBK
999 _c9039
_d9039