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| 003 | KPTM | ||
| 005 | 20160104163104.0 | ||
| 008 | 160104b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781632404626 | ||
| 020 | _a9781632404633 | ||
| 040 | _cKPTM | ||
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_aT58.5 _bS491 2015 |
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| 100 | _aAndy Mathews | ||
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_a Service science and its management/ _bVOLUME I _cedited by Andy Mathews _h2015 |
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_aService industries _xManagement |
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| 700 | _aMathews, Andy. | ||
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_c13870 _d13870 |
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