| 000 | 00829nam a22002297a 4500 | ||
|---|---|---|---|
| 003 | KPTM | ||
| 005 | 20200813120807.0 | ||
| 008 | 150929b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781606496626 | ||
| 040 | _cKPTM | ||
| 050 |
_aHD9981.5 _b.H384 2014 |
||
| 100 |
_aHastings, Hunter. _99106 |
||
| 245 |
_aService Thinking : _bThe Seven Principles to Discover Innovative Opportunities/ _cHunter Hasting and Jeff Saperstein _h2014 |
||
| 260 |
_aUSA : _bBusiness Expert Press, _c2014 |
||
| 300 | _a135p.: | ||
| 501 | _aService Systems and innovations in business and Society Collection / jim Spohrer and Haluk Demirkan, editors | ||
| 504 | _aincludes bibliographical references and index | ||
| 650 |
_aService management. _99107 |
||
| 650 |
_aService thinking _99108 |
||
| 700 |
_aSaperstein, Jeff _99109 |
||
| 942 |
_2lcc _cBK _01 |
||
| 999 |
_c13485 _d13485 |
||