000			02117cam a2200385 i 4500
001			vtls000704859
003			PNM
005			20150624060808.0
008			130304t20132013enka e 001 0 eng d
020			_a9781856048392 _qpaperback
040			_aPNM _beng _erda _cKPTM
041			_aeng
050			_aZ711.45 _b.C344 2013
082	0	4	_a025.524 _223
090	0	0	_a025.524 _bCAS
100	1		_aCassell, Kay Ann, _eauthor.
245	1	0	_aREFERENCE AND INFORMATION SERVICES : _ban introduction / _cKAY ANN CASSELL and UMA HIREMATH
250			_aTHIRD EDITION
264		1	_aLondon : _bfacet publishing, _c2013
264		4	_c©2013
300			_axvii, 510pages : _billustrations ; _c23 cm
336			_atext _2rdacontent
337			_aunmediated _2rdamedia
338			_avolume _2rdacarrier
504			_aIncludes bibliographical references and index
520			_a"This book is designed to complement every introductory library reference course and is the perfect text for students and librarians looking to expand their personal reference knowledge. Chapters on fundamental concepts, major reference sources and special topics in reference provide the basics you want with fresh insight you need on new issues in reference services and technology, including website development and maintenance, RSS feeds, social networking, and delivering reference services across multiple platforms. The companion website features new readings for each chapter and information about changes in reference tools described in these pages, as well as important new ones. As we enter a changing climate for all information services professionals, this book provides the tools you need to manage the ebb and flow of changing reference services in the 21st century."
650	1	0	_aElectronic reference services (Libraries)
650	2	0	_aReference services (Libraries)
650	2	0	_aReference books _xBibliography
650	2	0	_aElectronic reference sources _vDirectories
700	1		_aHiremath, Uma, _eauthor.
942			_2lcc _cBK
949			_63000006170 _a025.524 CAS _e2102205
949			_63000007852 _a025.524 CAS _e2180497
999			_c13190 _d13190