000 00663nam a22002297a 4500
003 KPTM
005 20150604085239.0
008 150604b xxu||||| |||| 00| 0 eng d
020 _a9780273732037
040 _cKPTM
050 _aHD9980.5
_b.S47 2013
100 _aGemmel, Paul
245 _aServices management:
_ban integrated approach
_cPaul Gemmel, Bart Van Looy and Roland Dierdonck
_h2013
250 _a3rd ed.
260 _aHarlow, England,
_bPearson
_c2013
300 _axxviii, 505p.:
500 _aIncludes Index
650 _aService industries
_vManagement
700 _aLooy, Bart Van
700 _aDierdonck, Roland Van
942 _2lcc
_cBK
999 _c13029
_d13029