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Quality assurance : the route to efficiency and competitiveness / Lionel Stebbing by
Material type: Text Text; Format: print ; Literary form: Not fiction
Availability: Items available for loan: Al-Ghazali Library (1)Location, call number: Available to Loan TS 156.6 .S75 1993.

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Quality management in the service industry / Lionel Stebbing by
Material type: Text Text; Format: print ; Literary form: Not fiction
Availability: Items available for loan: Al-Ghazali Library (1)Location, call number: Available to Loan HD 9980.5 .S 811 1990.

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