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High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce / Micah Solomon.

By: Material type: TextTextPublication details: New York : American Management Association, c2012.Description: xiii, 194p. ; 24 cmISBN:
  • 9780814417904
Subject(s): DDC classification:
  • 658.8/12 23
LOC classification:
  • HF5415.5 .S689 2012
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Holdings
Item type Home library Collection Call number Copy number Status Date due Barcode
Open Shelf Books Open Shelf Books Al-Ghazali Library OS HF5415.5 .S689 2012 (Browse shelf(Opens below)) 1 Available GHAZ16076287

Includes bibliographical references (p. 179-189) and index.