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The Human Touch : personal skills for professional success / Philippa Thomas; Debra Paul; James Cadle

By: Contributor(s): Material type: TextTextPublication details: Swindon : BCS Learning & Development Ltd., 2012.Description: xv. 237 pages: 25 cmISBN:
  • 9781906124915
Subject(s): LOC classification:
  • HF5381.6 .T449 2012
Summary: Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
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Item type Home library Collection Call number Copy number Status Date due Barcode
Open Shelf Books Open Shelf Books Al-Ghazali Library OS HF5381.6.T449 2012 (Browse shelf(Opens below)) 1/1 Available GHAZ19008927

Includes bibliographical references and index

Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.