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1.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler 2013 by
Edition: 6th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill Irwin, c2013
Availability: Items available for loan: Al-Ghazali Library (1)Location, call number: Available to Loan HD9980.5 . Z45 2013.

2.
Understanding GST / Arjunan Subramaniam by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Petaling Jaya, Selangor Darul Ehsan : LexisNexis, 2014
Availability: Items available for loan: Al-Ghazali Library (1)Location, call number: Available to Loan KPG3147.A719 2015.

3.
Services management: an integrated approach Paul Gemmel, Bart Van Looy and Roland Dierdonck 2013 by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Harlow, England, Pearson 2013
Availability: Items available for loan: Al-Ghazali Library (1)Location, call number: Available to Loan HD9980.5 .S47 2013.

4.
Service science and its management/ VOLUME I edited by Andy Mathews 2015 by
Material type: Text Text; Format: print ; Literary form: Not fiction
Availability: Items available for loan: Al-Ghazali Library (2)Location, call number: Available to Loan T58.5 .S491 2015, ...

5.
Labour market segmentation in Malaysian services / Khong How Ling with Jomo K.S. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Singapore: NUS Press, 2010
Availability: Items available for loan: Al-Ghazali Library (1)Location, call number: Available to Loan HD8039.S452 K457 2010.

6.
DVD for The Four P's Marketing Strategies / Films for the Humanities & Sciences (Firm); Films Media Group.; Video Education Australasia. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : Films Media Group, ©2009
Availability: Items available for loan: Al-Ghazali Library (1)Location, call number: Media Collections HF5415.13.F478 2009.

7.
Services marketing : concepts & practices / Ramneek Kapoor, Justin Paul, Biplab Halder by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi : Prentice Hall India, 2011
Availability: Items available for loan: Al-Ghazali Library (1)Location, call number: Available to Loan HD9980.5 K176 2011.

8.
Service management : an integrated approach to supply chain management and operations / Cengiz Haksever, Barry Render. 2013 by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Indianapolis : FT Press, [2013]Copyright date: ©2013
Availability: Items available for loan: Al-Ghazali Library (1)Location, call number: Available to Loan HD9980.5 .H345 2013.

9.
Understanding GST : exemptions and relief orders / Arjunan Subramaniam. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Petaling Jaya, Selangor Darul Ehsan : LexisNexis, [2015]
Online resources:
Availability: Items available for loan: Al-Ghazali Library (1)Location, call number: Available to Loan HJ5715.M4.S941 2015.

10.
GOODS AND SERVICES TAX ACT 2014 (ACT 762), REGULATIONS & SELECTED ORDERS GST : (AS AT 20TH APRIL 2017) / Compiled by: Legal Research Board by Series: Laws of Malaysia
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publisher: Petaling Jaya, Selangor : International Law Book Services, 2017
Availability: Items available for loan: Al-Ghazali Library (1)Location, call number: Available to Loan KPG3147.M236 2017.

11.
AKTA CUKAI BARANG DAN PERKHIDMATAN 2014 (AKTA 762), PERATURAN-PERATURAN & PERINTAH-PERINTAH TERPILIH GST : (HINGGA 1HB MAC 2018) / Disusun oleh: Lembaga Penyelidikan Undang-Undang by Series: Undang-undang Malaysia
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publisher: Petaling Jaya, Selangor : International Law Book Services, 2018
Availability: Items available for loan: Al-Ghazali Library (1)Location, call number: Available to Loan KPG3147.M236 2018.

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