TY - BOOK AU - Kaplan,Burton TI - Everything you need to know to talk your way to success SN - 9780132890670 AV - BF637.P4 .K17 1995 PY - 1995/// CY - Englewood Cliffs, N.J. PB - Prentice Hall KW - Persuasion (Psychology) KW - Interpersonal communication KW - Influence (Psychology) KW - Success KW - Psychological aspects N1 - Includes index ER -