TY  - BOOK
AU  - LeFever,Lee
TI  - Art of explanation: making your ideas, products, and services easier to understand 
SN  - 9781118374580
AV  - BF637.C45 L493 2013
PY  - 2013///
CY  - Hoboken, N.J.
PB  - John Wiley & Sons
KW  - Interpersonal communication
KW  - Comprehension
KW  - Explanation (Linguistics)
KW  - Business communication
N1  - Includes bibliographical references (p. 217-218) and index
ER  -