TY - BOOK AU - Xu,Jun AU - Quaddus,M.A. TI - E-business in the 21st century: realities, challenges, and outlook T2 - Intelligent information systems SN - 9789812836748 AV - HF5548.32 .X8 2010 PY - 2010/// CY - Hackensack, NJ PB - World Scientific KW - Electronic commerce KW - Customer relations KW - Management N1 - Includes bibliographical references ER -