TY  - BOOK
AU  - Roslina AbWahid
ED  - Universiti Teknologi MARA (UiTM)
TI  - Quality management: : principles, systems and tools 
SN  - 9789833644971
AV  - HD62.15  .R788 2006
PY  - 2006///
CY  - Shah Alam: 
PB  - University Publication Centre (UPENA), Universiti Teknologi MARA 
KW  - Quality control
KW  - Standards
KW  - Total quality management
N1  - Includes bibliographical references (p. 135-136) and index
ER  -