TY - BOOK AU - Cenere, Phillip AU - Gill,Robert AU - Lawson,Celeste AU - Lewis,Michael TI - Communication skills for business professionals SN - 9781107656628 AV - HD30.3 .C395 2015 U1 - 658.4/5 23 PY - 2015/// CY - Port Melbourne, Vic. PB - Cambridge University Press KW - Communication in management KW - Business communication KW - Study and teaching KW - Management & management techniques KW - bicssc KW - fast KW - Kommunikation KW - gnd KW - Wirtschaftssprache KW - Interne Kommunikation KW - stw KW - Kommunikationswissenschaft N1 - Record machine-generated from publisher information; Includes bibliographical references and index; Machine generated contents note: ch. 1 Introduction: communication in organisations -- Learning objectives -- Introduction -- The importance of communication in organisations -- Communication is about empowerment -- Employer expectations -- Employer perceptions -- Studying business communication skills -- Chapter summary -- Key terms -- Review questions -- Tutorial guide -- Further reading -- References -- ch. 2 Organisations: structure and culture -- Learning objectives -- Introduction -- Definition of an organisation -- Organisational structures -- Formal organisations -- Informal organisations -- Summary of organisational structures -- Organisational communication -- Organisational culture -- Advanced section -- Chapter summary -- Key terms -- Review questions -- Tutorial guide -- Further reading -- References -- ch. 3 Communication as a process -- Learning objectives -- Introduction -- Defining communication -- Process of communication -- Purpose/goal of communication; BM101; Professional Communication Development N2 - Communication Skills for Business Professionals is a student-friendly introduction to the principles and practice of effective communication in the workplace. Engagingly written and full of real-life examples, it explains the key theories underpinning communication strategies and encourages students to consider how to apply them in a contemporary business environment UR - https://www.loc.gov/catdir/enhancements/fy1614/2015473581-b.html UR - https://www.loc.gov/catdir/enhancements/fy1614/2015473581-d.html UR - https://www.loc.gov/catdir/enhancements/fy1614/2015473581-t.html ER -