TY  - BOOK
AU  - Means, Thomas L.
AU  - Hathaway, Victoria V.
TI  - Business communications
SN  - 9781337403900
AV  - HF5718 .M479 2019
PY  - 2019///]
CY  - Boston, MA : 
PB  - Cengage, 
KW  - Business communication
N1  - 1. Communication in Your Life.2. Diversity and Ethics.3. Nonverbal Communication and Teamwork.4. Grammar and Sentence Review.5. Mechanics of Writing.6. The Writing Process.7. Writing Memos, Email and Letters.8. Writing to Clients and Customers.9. Reports.10. Graphics and Visual Aids.11. Technical Communication.12. Technology in the Workplace.13. Presentations and Meetings.14. Communicating with Customers.15. Employment.Appendix A: Proofreader's Marks and Document Styles.Appendix B: Checkpoint Answers.Glossary.Index
ER  -