TY - BOOK AU - Bishop,Russell TI - Workarounds that work: how to conquer anything that stands in your way at work SN - 9780071752039 AV - HD58.9 .B621 2011 U1 - 650.1 22 PY - 2011/// CY - New York PB - McGraw-Hill KW - Organizational effectiveness KW - Performance KW - Problem solving KW - Workflow KW - Management N1 - Includes index; It all starts with you -- Getting the right things done -- Misaligned leadership and unclear direction -- How you frame the problem is the problem -- Communication and action -- Accountability and response-ability -- Breakdowns between silos -- When cultures clash -- Stop deciding and start choosing -- Moving beyond consensus -- Are you a corporate fire fighter? -- When the best and brightest are wrong -- Making the most of meetings -- The email avalanche -- When the process gets in the way -- Overcoming criticism, complaints, and resistance -- Multi-tasking our way to oblivion ER -