TY - BOOK AU - Quintanilla,Kelly M. AU - Wahl,Shawn T. TI - Business and professional communication: keys for workplace excellence SN - 9781506315522 AV - HF5718 .Q61 2017 U1 - 658.4/5 23 PY - 2017/// CY - Los Angeles PB - SAGE KW - Business communication N1 - Includes bibliographical references (pages 345-354) and index; communication for persona success; AA231 ER -