TY - BOOK AU - Bowman,Judith TI - Don't take the last donut: new rules of business etiquette SN - 9781601630872 AV - HF5389 .B69 2009 U1 - 395.5/2 22 PY - 2009/// CY - Franklin Lakes, NJ PB - Career Press KW - Business etiquette KW - Self-presentation KW - Interpersonal relations N1 - Includes bibliographical references (p. 216-217) and index; Little things mean a lot -- Introductions -- Small talk -- Networking -- Telephone skills -- E-mail -- Dining skills -- Presentations -- The meeting -- Gender issues -- Attire -- Business cards -- Travel and international etiquette ER -