TY - BOOK AU - Shwom,Barbara Lynne AU - Snyder,Lisa Gueldenzoph TI - Business communication: polishing your professional presence SN - 9780133863307 AV - HF5718 .S525 2016 U1 - 651.7 23 PY - 2016///] CY - Boston PB - Pearson KW - Business communication KW - Business writing N1 - Includes index ER -