TY  - BOOK
AU  - Anupindi, Ravi 
TI  - Managing business process flows / 
SN  - 9781292023113
AV  - TS155  .M266 2014
PY  - 2014///
CY  - Edinburgh Gate, Harlow
PB  - Pearson Education Limited
KW  -  Production management
KW  - Process control
N1  - include index
ER  -