TY  - BOOK
AU  - Evans,James R.
AU  - Lindsay, William M.
TI  - Managing for quality & performance excellence
SN  - 9781285069463
AV  - TS156  .E93 2014
PY  - 2014///
CY  - Mason, OH
PB  - Sw
KW  - Quality control
KW  - Quality assurance
KW  - Total quality management
ER  -