Global business etiquette : a guide to international communication and customs / Jeanette S. Martin and Lillian H. Chaney.
Material type: TextPublication details: Santa Barbara, Calif. : Praeger, c2012.Edition: 2nd edDescription: xi, 229 pages ; 25 cmISBN:- 9780313397172
- HF5389 .M298 2012
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Includes bibliographical references and index.
Preface and acknowledgments -- Travel customs and tips -- Language, greetings, introductions, and business cards -- Socializing -- Gestures and other nonverbal communicators -- Dress and appearance -- Cultural attitudes, behaviors, and customs -- Dining and tipping customs -- Conversational customs and manners -- Oral and written communication customs and etiquette -- Etiquette for international businesswomen -- International negotiation etiquette -- Notes -- Index.