Five star service, one star budget : how to create magic moments for your customers that get you noticed, remembered and referred / Michael Heppell
Publication details: Harlow, England ; New York : Pearson/Prentice Hall Business, 2006.Description: 1 online resource (ix, 128 pages) : illustrations ; 24 cmISBN:- 9780273707929
- HF5415.5 .H529 2006
| Item type | Home library | Collection | Call number | Copy number | Status | Date due | Barcode | |
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Al-Ghazali Library | Books | HF5415.5.H529 2006 (Browse shelf(Opens below)) | 1 | Available | GHAZ23011803 |