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Communication skills for business professionals / Phillip Cenere, Robert Gill, Celeste Lawson and Michael Lewis.

By: Contributor(s): Material type: TextTextPublication details: Port Melbourne, Vic. : Cambridge University Press, 2015.Description: xxii, 433 pages : illustrations (chiefly color) ; 25 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9781107656628
Subject(s): DDC classification:
  • 658.4/5 23
LOC classification:
  • HD30.3 .C395 2015
Online resources:
Contents:
Machine generated contents note: ch. 1 Introduction: communication in organisations -- Learning objectives -- Introduction -- The importance of communication in organisations -- Communication is about empowerment -- Employer expectations -- Employer perceptions -- Studying business communication skills -- Chapter summary -- Key terms -- Review questions -- Tutorial guide -- Further reading -- References -- ch. 2 Organisations: structure and culture -- Learning objectives -- Introduction -- Definition of an organisation -- Organisational structures -- Formal organisations -- Informal organisations -- Summary of organisational structures -- Organisational communication -- Organisational culture -- Advanced section -- Chapter summary -- Key terms -- Review questions -- Tutorial guide -- Further reading -- References -- ch. 3 Communication as a process -- Learning objectives -- Introduction -- Defining communication -- Process of communication -- Purpose/goal of communication.
Summary: Communication Skills for Business Professionals is a student-friendly introduction to the principles and practice of effective communication in the workplace. Engagingly written and full of real-life examples, it explains the key theories underpinning communication strategies and encourages students to consider how to apply them in a contemporary business environment.
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Holdings
Item type Home library Collection Call number Copy number Status Notes Date due Barcode
Open Shelf Books Open Shelf Books Al-Ghazali Library Books HD30.3.C395 2015 (Browse shelf(Opens below)) 1/2 Available Professional Communication Development GHAZ19009545
Open Shelf Books Open Shelf Books Al-Ghazali Library Books HD30.3.C395 2015 (Browse shelf(Opens below)) 2/2 Available Professional Communication Development GHAZ19009546

Record machine-generated from publisher information.

Includes bibliographical references and index.

Machine generated contents note: ch. 1 Introduction: communication in organisations -- Learning objectives -- Introduction -- The importance of communication in organisations -- Communication is about empowerment -- Employer expectations -- Employer perceptions -- Studying business communication skills -- Chapter summary -- Key terms -- Review questions -- Tutorial guide -- Further reading -- References -- ch. 2 Organisations: structure and culture -- Learning objectives -- Introduction -- Definition of an organisation -- Organisational structures -- Formal organisations -- Informal organisations -- Summary of organisational structures -- Organisational communication -- Organisational culture -- Advanced section -- Chapter summary -- Key terms -- Review questions -- Tutorial guide -- Further reading -- References -- ch. 3 Communication as a process -- Learning objectives -- Introduction -- Defining communication -- Process of communication -- Purpose/goal of communication.

Communication Skills for Business Professionals is a student-friendly introduction to the principles and practice of effective communication in the workplace. Engagingly written and full of real-life examples, it explains the key theories underpinning communication strategies and encourages students to consider how to apply them in a contemporary business environment.

BM101 Professional Communication Development