Customer relationship management : concepts and cases / Alok Kumar Rai
Material type:
TextPublication details: New Delhi : PHI Learning Private Limited, 2016. c2013.Edition: Second editionDescription: xxiv, 501 pages : illustrations ; 25 cmISBN: - 9788120346956
- HF5415.5 .R149 2016
| Item type | Home library | Collection | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
Open Shelf Books
|
Al-Ghazali Library | Books | HF5415.5.R149 2016 (Browse shelf(Opens below)) | 1/1 | Available | GHAZ19009522 |
Browsing Al-Ghazali Library shelves, Shelving location: Available to Loan Close shelf browser (Hides shelf browser)
|
|
|
|
|
|
|
||
| HF 5415.5 .M38 1989 Quality customer service / | HF 5415.5 .M841 1989 Calming upset customers staying effective during unpleasant situations / | HF5415.5.N822 2019 Pengurusan insani dalam sistem pengurusan pelanggan / | HF5415.5.R149 2016 Customer relationship management : | HF 5415.5 .S26 1991 Customer satisfaction : | HF5415.5 .S438 2012 The intention economy : | HF 5415.5 S445 1991 Seeking and keeping your customers |
Includes index
BM101 Customer Services For Event Industry