The Human Touch : personal skills for professional success / Philippa Thomas; Debra Paul; James Cadle

By:

Thomas, Philippa [Author]

Contributor(s):

Material type: Text

TextPublication details: Swindon : BCS Learning & Development Ltd., 2012.Description: xv. 237 pages: 25 cmISBN:

9781906124915

Subject(s):

LOC classification:

HF5381.6 .T449 2012

Summary: Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.

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Title notes ( 2 )

Holdings
Item type	Home library	Collection	Call number	Copy number	Status	Date due	Barcode
Open Shelf Books	Al-Ghazali Library	OS	HF5381.6.T449 2012 (Browse shelf(Opens below))	1/1	Available		GHAZ19008927

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Includes bibliographical references and index

Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.