High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce / Micah Solomon.
Material type:
TextPublication details: New York : American Management Association, c2012.Description: xiii, 194p. ; 24 cmISBN: - 9780814417904
- 658.8/12 23
- HF5415.5 .S689 2012
| Item type | Home library | Collection | Call number | Copy number | Status | Date due | Barcode | |
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Al-Ghazali Library | OS | HF5415.5 .S689 2012 (Browse shelf(Opens below)) | 1 | Available | GHAZ16076287 |
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| HF5415.5 .S438 2012 The intention economy : | HF 5415.5 S445 1991 Seeking and keeping your customers | HF 5415.5 .S468 1994 Sevice quality; new directions in theory and practice | HF5415.5 .S689 2012 High-tech, high-touch customer service : | HF5415.5 .S741 2012 The Nordstrom way to customer service excellence : | HF 5415.5 .W584 1992 Hey,i'm the customer / | HF5415.5.Z213 2008 Tip menawan hati pelanggan / |
Includes bibliographical references (p. 179-189) and index.