Total quality management :
Ross, Joel E.
Total quality management : text, cases and readings / Joel E. Ross - Delray Beach, FL : St. Lucie Press, 1993. - xi. 465 p. : ill. ; 23cm.
Includes index
9780749413460
Total quality management
Total quality management--Case studies
HD62.15 / .R823 1994
Total quality management : text, cases and readings / Joel E. Ross - Delray Beach, FL : St. Lucie Press, 1993. - xi. 465 p. : ill. ; 23cm.
Includes index
9780749413460
Total quality management
Total quality management--Case studies
HD62.15 / .R823 1994