Global business etiquette :

Martin, Jeanette S.

Global business etiquette : a guide to international communication and customs / Jeanette S. Martin and Lillian H. Chaney. - 2nd ed. - Santa Barbara, Calif. : Praeger, c2012. - xi, 229 pages ; 25 cm.

Includes bibliographical references and index.

Preface and acknowledgments -- Travel customs and tips -- Language, greetings, introductions, and business cards -- Socializing -- Gestures and other nonverbal communicators -- Dress and appearance -- Cultural attitudes, behaviors, and customs -- Dining and tipping customs -- Conversational customs and manners -- Oral and written communication customs and etiquette -- Etiquette for international businesswomen -- International negotiation etiquette -- Notes -- Index.

9780313397172

2011039312


Business etiquette.
Intercultural communication.
Business communication.

HF5389 / .M298 2012