The Human Touch :
Thomas, Philippa
The Human Touch : personal skills for professional success / Philippa Thomas; Debra Paul; James Cadle - Swindon : BCS Learning & Development Ltd., 2012. - xv. 237 pages: 25 cm.
Includes bibliographical references and index
Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
9781906124915
Interpersonal relations.
Success in business.
Business & Economics--Corporate Governance.
HF5381.6 / .T449 2012
The Human Touch : personal skills for professional success / Philippa Thomas; Debra Paul; James Cadle - Swindon : BCS Learning & Development Ltd., 2012. - xv. 237 pages: 25 cm.
Includes bibliographical references and index
Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
9781906124915
Interpersonal relations.
Success in business.
Business & Economics--Corporate Governance.
HF5381.6 / .T449 2012