The Internet in the workplace :
Wallace, Patricia M.
The Internet in the workplace : how new technology is transforming work / Patricia Wallace. - New York : Cambridge University Press, 2004. - xiii, 301p. : ill. ; 24 cm.
Includes bibliographical references and index.
1. The Internet transforms the workplace -- Internet in the workplace : a brief tour -- The context of change : the evolving netcentric economy -- Information asymmetries -- Disintermediation along the value chain -- The disintermediated fight back -- Extreme disintermediation : the case of digital products -- Business models, strategies, and industry competition -- The workplace in the middle -- 2. The netcentric technologies emerge -- Waves of technological transformation -- The Internet at the core : design principles -- Technologies at the edge -- Security and netcentric technologies -- Swimming inside the netcentric wave -- 3. Work, nonwork, and fuzzy lines between them -- Are we working more? -- Why are some people working longer hours? -- Netcentric technologies and the anytime/anywhere workplace -- 4. Business communication -- From sender to recipient and back -- The range of new choices -- Describing the communication channels -- Attitudes about new media -- Email : a case study -- Business communication across cultures -- Instant messages in the workplace -- Extending netiquette -- 5. Leadership in the Internet age -- Leadership under the microscope -- Leadership styles in the Internet era -- New challenges for Internet-age leaders -- Leaders of the future -- 6. Knowledge management -- The origins of knowledge management -- What is knowledge? -- Creating information and explicit knowledge for the organization : pre-Internet -- Post-Internet knowledge management -- Knowledge discovery and data mining -- Knowledge management practices and projects -- The knowledge management hype cycle -- Social and psychological factors in knowledge management -- The future of knowledge management -- 7. Virtual teams and computer-supported cooperative work -- Technology support for teamwork -- Expanding the radius of collaboration for teamwork -- The context of teamwork -- Group dynamics in virtual teams -- Group dynamics for problem solving and decision making -- The performance of actual virtual teams -- What will make virtual teams more effective? -- Tomorrow's virtual team -- 8. E-learning -- E-learning : a virtual tour -- Defining the terms -- Advantages of e-learning programs -- How effective is e-learning? -- The challenges of e-learning -- Is less more? -- 9. Workplace surveillance and privacy -- How are employees being monitored? -- Why monitor the workplace? -- Concerns about productivity -- Electronic performance monitoring -- The Internet and disinhibition -- Developing and implementing monitoring programs -- Workplace privacy : an oxymoron? -- 10. The changing context of employment -- Employment trends and technology -- Changing employee-employer relationships -- Challenges in managing new employment relationships -- Changing organizational forms -- The volunteer organization -- 11. The netcentric workplace : future trends -- The Internet and productivity -- Transforming the economy, old and new -- Offices of the future -- The Internet in the workplace : a SWOT analysis -- A social dilemma -- Extending the sphere.
9780521809313
2003055260
Business--Computer network resources.
Internet.
Business enterprises--Computer networks.
Affaires--Ressources Internet.
Internet.
Entreprises--Réseaux d'ordinateurs.
Internet.
Sociale verandering.
Werkomgeving.
Telewerk.
HF54.56 / .W187 2004
004.67/8/068
The Internet in the workplace : how new technology is transforming work / Patricia Wallace. - New York : Cambridge University Press, 2004. - xiii, 301p. : ill. ; 24 cm.
Includes bibliographical references and index.
1. The Internet transforms the workplace -- Internet in the workplace : a brief tour -- The context of change : the evolving netcentric economy -- Information asymmetries -- Disintermediation along the value chain -- The disintermediated fight back -- Extreme disintermediation : the case of digital products -- Business models, strategies, and industry competition -- The workplace in the middle -- 2. The netcentric technologies emerge -- Waves of technological transformation -- The Internet at the core : design principles -- Technologies at the edge -- Security and netcentric technologies -- Swimming inside the netcentric wave -- 3. Work, nonwork, and fuzzy lines between them -- Are we working more? -- Why are some people working longer hours? -- Netcentric technologies and the anytime/anywhere workplace -- 4. Business communication -- From sender to recipient and back -- The range of new choices -- Describing the communication channels -- Attitudes about new media -- Email : a case study -- Business communication across cultures -- Instant messages in the workplace -- Extending netiquette -- 5. Leadership in the Internet age -- Leadership under the microscope -- Leadership styles in the Internet era -- New challenges for Internet-age leaders -- Leaders of the future -- 6. Knowledge management -- The origins of knowledge management -- What is knowledge? -- Creating information and explicit knowledge for the organization : pre-Internet -- Post-Internet knowledge management -- Knowledge discovery and data mining -- Knowledge management practices and projects -- The knowledge management hype cycle -- Social and psychological factors in knowledge management -- The future of knowledge management -- 7. Virtual teams and computer-supported cooperative work -- Technology support for teamwork -- Expanding the radius of collaboration for teamwork -- The context of teamwork -- Group dynamics in virtual teams -- Group dynamics for problem solving and decision making -- The performance of actual virtual teams -- What will make virtual teams more effective? -- Tomorrow's virtual team -- 8. E-learning -- E-learning : a virtual tour -- Defining the terms -- Advantages of e-learning programs -- How effective is e-learning? -- The challenges of e-learning -- Is less more? -- 9. Workplace surveillance and privacy -- How are employees being monitored? -- Why monitor the workplace? -- Concerns about productivity -- Electronic performance monitoring -- The Internet and disinhibition -- Developing and implementing monitoring programs -- Workplace privacy : an oxymoron? -- 10. The changing context of employment -- Employment trends and technology -- Changing employee-employer relationships -- Challenges in managing new employment relationships -- Changing organizational forms -- The volunteer organization -- 11. The netcentric workplace : future trends -- The Internet and productivity -- Transforming the economy, old and new -- Offices of the future -- The Internet in the workplace : a SWOT analysis -- A social dilemma -- Extending the sphere.
9780521809313
2003055260
Business--Computer network resources.
Internet.
Business enterprises--Computer networks.
Affaires--Ressources Internet.
Internet.
Entreprises--Réseaux d'ordinateurs.
Internet.
Sociale verandering.
Werkomgeving.
Telewerk.
HF54.56 / .W187 2004
004.67/8/068