Services management:
Gemmel, Paul
Services management: an integrated approach 2013 Paul Gemmel, Bart Van Looy and Roland Dierdonck - 3rd ed. - Harlow, England, Pearson 2013 - xxviii, 505p.:
Includes Index
9780273732037
Service industries --Management
HD9980.5 / .S47 2013
Services management: an integrated approach 2013 Paul Gemmel, Bart Van Looy and Roland Dierdonck - 3rd ed. - Harlow, England, Pearson 2013 - xxviii, 505p.:
Includes Index
9780273732037
Service industries --Management
HD9980.5 / .S47 2013